Questions?

What is a Giclee?
A giclee (pronounced "gee-clay") is a high-quality print of DeAnn's original painting. While a giclee does not include texture that you can physically feel, it does include the stunning visual texture of DeAnn's brush strokes and paint drips. They are beautiful pieces of art on stretched, 1.5" thick gallery-wrapped canvases. Each giclee includes hanging hardware and is ready to hang when you receive it. 

What is an Embellished Giclee?
An embellished giclee is a high-quality print of DeAnn's original painting that is also hand-painted to add texture and depth that you can physically feel. Each piece is unique since they are painted by hand, but they retain the same colors and composition of the original artwork. They are beautiful pieces of art on stretched, 1.5" thick gallery-wrapped canvases. Each giclee includes hanging hardware and is ready to hang when you receive it. 

If I choose the Framed option what does the frame look like?
The framing option we currently offer is a gorgeous, gold floater frame inspired through our partnership with Anthropologie. These frames add just under 2" to the total size of your piece. As an example, a 36x36 piece that is framed will be just under 38x38 with the frame added. Photos of framed artwork for reference are included in the product photos of the Angels collection. 

How quickly will my order ship?
We make each giclee when it is ordered. We typically complete and ship giclees within 8-10 business days. Production and shipping times can vary, particularly during the busy holiday season.

How can I track my order?
We will email you tracking details as soon as your order is headed your way.

Can I change my order?
We create each giclee on demand specifically for you based on your order details. Production begins immediately upon receipt of an order. While we can change certain things about orders such as shipping address, we cannot alter size, selections or framing options without costs associated with the change. Please be sure of your selections prior to placing an order.

Do you accept returns?
Our art is not stored in a large warehouse. Rather, we create each piece of art on demand...and specifically for you! Since we don't store inventory, returns cannot be accepted. Please be certain of your size and color choices before you place an order, as all sales are final. We appreciate your understanding.

Can I order online and pick up in your Gallery in Franklin, TN?
We create our prints in another location, so we package and ship them directly to you via FedEx or UPS. Local pickups from our gallery are not available.​

Can I buy a specific print from your Gallery?
While we typically have prints of some of our best-sellers in our gallery, we don’t keep open inventory or have multiple size options in stock at the store. We would love for you to visit our gallery if you'd like to see what we have. If there is a specific piece and size that you want, it is best to order online.